Here’s a hot take: your documentation is only as good as it looks.
User-friendly formatting has been my secret sauce for my entire career. And, it's not hard to do! In Punchlist's new ebook, "Project Manager Power-Ups," I highlight four easy formatting tips that will make your documents sing.
From my chapter in Project Manager Power-Ups: Go From Good To Great in 2023
“The way documentation looks is equally as important as what that documentation communicates. Lean into the reality that people don’t read – they skim. They’re looking for the quickest way to find the information that they want to know”